Artificial Intelligence (AI) has become a buzzword in the business world lately, promising significant improvements in efficiency, productivity, and profitability to all who use it. While larger corporations are quick to adopt AI technologies, small business owners often remain hesitant, assuming that new technologies and in particular AI are only accessible to deep-pocketed enterprises. However, the truth is that AI can be a game-changer for small businesses, particularly when it comes to web content. But first, let us demystify AI and understand how it works.

AI is an umbrella term for technologies like machine learning, natural language processing, speech recognition, and computer vision, among others. These technologies help machines learn and improve from experience, which means they can perform tasks that traditionally require human intelligence. In content marketing, AI is used to analyze data, understand customer behaviour, and predict their preferences. By using AI, you can create content that resonates with your audience, drives traffic to your website, and ultimately, increases conversions which means more money for your business.

The Power of AI in Web Content

AI technology is transforming the way web content is created, managed, and optimized. From content creation and curation to personalisation and SEO, AI algorithms can help small business owners streamline their web presence, achieve better results, and save them time in the process. Here’s how:

  1. Content Creation: Writing content can be time-consuming and challenging, especially for small business owners who may have limited resources and time. AI-powered tools, like natural language generation systems, can automatically generate high-quality content based on a given topic or query. These tools analyze large datasets, identify relevant information, and create human-like articles, blog posts, and product descriptions. Once you input your topic, the algorithm will analyze billions of articles and create a unique, high-quality piece that meets your requirements. This not only saves time but also ensures consistent content production. You still need a content plan to make sure your content is targeted to your audience but once you have that AI can help generate the content to keep your website updated and current. You should always check the outputted content for accuracy as we all know that everything on the internet isn’t true…. right?
  2. Content Curation: Finding and sharing relevant content with your audience is a crucial part of content marketing. AI tools can help small business owners discover and curate the most engaging and valuable content from various sources. By analyzing user preferences, social media trends, and industry insights, AI algorithms recommend articles, videos, and other content formats that resonate with your target audience.
  3. Personalisation: One-size-fits-all content is no longer effective. AI-powered personalisation engines enable small businesses to deliver tailored experiences to their website visitors. These engines use machine learning algorithms to analyze user behaviour, demographics, and preferences, allowing businesses to dynamically present content, products, and recommendations that are most relevant to each individual. Through personalisation, visitors are more likely to engage with your content, leading to better conversion rates and customer satisfaction.
  4. SEO Optimization: AI algorithms can help small businesses optimize their web content for better search engine visibility. Through natural language processing and sentiment analysis, AI tools can analyze the content’s relevance, readability, and user experience. AI-powered tools use natural language processing to analyze content and compare it to the top-performing content on the web. This helps you identify gaps in your content and optimize it for search engines. AI tools provide suggestions for improving keywords, meta tags, and overall content structure, so you can you can create content that ranks higher on search engine results pages, driving more traffic to your website.
  5. Chatbots: Love them or hate them Chatbots use AI algorithms to understand and respond to customer queries in real time. They can provide 24/7 assistance to your customers, saving you the time and resources required to provide customer support. Chatbots can also analyze customer queries to predict their preferences and behaviour, helping you tailor your marketing efforts and content to align with their needs. Although Chatbots do take some time to set up initially they can prove to be an invaluable resource on your website.

Implementing AI for Web Content Success

Now that we understand the potential benefits of AI in web content, how can small business owners successfully embrace this technology? Here are some steps to get started:

  1. Identify Pain Points: Assess your current web content strategy and identify areas where AI can provide the most significant benefits. Whether it’s content creation, curation, personalization, or SEO, pinpoint the pain points that AI can address and improve. For example, do you need to rank higher for a certain product or service? If so, you would make use of the SEO aspects of AI for writing and tweaking your content.
  2. Research AI Tools: Explore the wide range of AI-powered tools and platforms available specifically for web content. Read reviews, compare features, and choose the ones that align with your business goals and budget. Try out the free tools before committing to any paid ones.
  3. Start Small: Implementing AI can be overwhelming, especially for small businesses with limited resources. Start by integrating AI into one aspect of your web content strategy, such as content creation or SEO optimization. As you witness the positive impact, gradually expand its implementation to other areas.
  4. Seek Expertise: If you’re new to AI, consider seeking guidance from experts in the field. Many AI service providers offer consultations and training to help businesses make the most out of AI technologies. Learning from professionals can accelerate your understanding and adoption of AI for web content success. We are happy to advise you on the best route for your small business when starting out with AI tools.
  5. Analyze and Iterate: Continuously monitor and analyze the performance of AI-powered web content strategies. Collect data, measure key metrics, and make adjustments as needed. AI is a constantly evolving field, so staying informed and adapting to new developments is crucial. Monitoring and analysing your content is something you should be undertaking already whether using AI tools to generate content or you’re ‘old school’ and writing from scratch yourself.

By leveraging AI for web content, small business owners can level the playing field with larger competitors and deliver more compelling and relevant experiences to their target audience. Embracing AI is not just a trend; it’s a strategic move towards sustainable growth and success in the digital age.

The Pitfalls of AI-Generated Website Content

Although using AI for website content has its benefits, some drawbacks need to be considered. One drawback is the potential lack of human touch and creativity in the content. AI-generated content may lack the ability to capture emotions or provide a unique perspective that humans can bring. Additionally, AI may not fully understand the context or tone required for certain topics, leading to inaccurate or inappropriate content.

When using AI in web content, it is crucial to ensure your content has a human sound. One effective way to achieve this is by incorporating human editing and review into the content creation process. While AI can generate drafts and ideas, human editors can add the necessary nuance and polish that preserves a natural and relatable tone. Regular collaboration and feedback loops between AI systems and human editors can help refine and improve the content. Additionally, incorporating user feedback and preferences further enhances the human touch. By prioritizing the involvement of human experts and leveraging their editorial skills, the web content can have a genuine and engaging human sound that resonates with the target audience. In short, let AI generate the content for you but you, as the business owner, or someone you delegate that has the required business knowledge should always check the content before publishing.

Another drawback is the risk of biases in AI algorithms. AI models are trained on existing data, which may contain biases, resulting in biased content being generated. Finally, since AI technology is still evolving, there may be limitations and errors in the generated content, making it less reliable than content created by humans.

One way to overcome bias in AI algorithms is through careful data collection and preprocessing. It is important to ensure that the data used to train the algorithms is diverse and representative of the population it intends to serve a.k.a your audience. This can be achieved by using the best tools for the purpose. New AI tools are popping up all over the place now as they become more popular. Choose your tools wisely!


As a small business owner, you might think that AI is only for big corporations with huge budgets. But the truth is, AI tools are becoming increasingly affordable and user-friendly. By utilizing AI tools in your content marketing strategy, you can create personalized content, optimize that content for search engines, and provide better customer service. Ultimately, AI can help you achieve web content success and grow your business. So why not give AI a try and see how it can benefit your small business?

Still, not convinced? You know you need to update the content on your website but you still aren’t ready to tackle AI – let us help with that! Our team of copywriters are trained in using AI tools as well as providing that human sound that only comes with a human’s touch to the editing. Contact us to see how we can help keep your website content current.