Monthly Maintenance

Keep your website up to date

Let Us Maintain Your Website

It’s important that your website be maintained on a regular basis. Websites require regular updates, security checks, performance optimization, and regular troubleshooting. So if you have invested in a WordPress website, why not let us look after your investment We have installed and updated countless WordPress Websites and we know WordPress inside and out.

Let a WordPress professional maintain and protect your website.

Monthly Maintenance

SECURITY

Most website exploits take advantage of out-dated themes, plugins, or WordPress. By keeping everything up to date and by implementing a few extra security measures, we can help reduce the risk of your website being compromised.

SAVINGS

You have a business to manage and it takes a lot of time and effort to keep your site running smoothly. By hiring us to help you maintain your website, the chances of your site being down or needing major repairs are greatly reduced.

PERFORMANCE

If your website is running slow, it can potentially lower sales, reduce your search engine rankings and even lose customers/visitors. Outdated or unsupported plugins can play a big role in hindering your website’s performance.

WP WILL CONTINUE TO EVOLVE

The folks who are responsible for the WordPress framework have made it clear that they will continue to focus on making WP better which is awesome. But it also means many more updates to come (and potential conflicts or bugs). So let us help you protect your investment.

The Earth

$19.99/Month
  • Update WordPress, plugins and themes (once a month)
  • Licence for theme included
  • Monthly backups
  • Maintain basic security measures
  • Spam cleaning
  • 30 minutes of technical support, design changes and/or content updates (words, photos, blog posts)
  • 30 minutes of incremental Speed Optimization & Search Engine Optimization improvements
  • Additional hours available upon request at our hourly rate of $150 per hour

The Moon

$39.99/Month
  • Update WordPress, plugins and themes (twice a month)
  • Licence for theme included
  • Monthly backups
  • Maintain basic security measures
  • Spam cleaning (monthly)
  • 10 minutes of design changes and/or content updates (words, photos, blog posts)
  • 30 minutes of incremental Speed Optimization & Search Engine Optimization improvements
  • Additional hours available upon request at our hourly rate of $150 per hour

The Galaxy

$179.99/Month
  • Update WordPress, plugins and themes (weekly)
  • Weekly backups
  • Maintain basic security measures
  • Spam cleaning (weekly)
  • 1 hour of technical support, design changes and/or content updates (words, photos, blog posts) each month
  • 30 minutes of incremental Speed Optimization & Search Engine Optimization improvements each month
  • Additional hours available upon request at a discounted hourly rate of $100 per hour 
Do you offer 24/7 support?
No we do not. Our support hours are currently 9AM – 5PM EST, Monday through Friday.
What are my payment options?
Payment can be made using any major debit or credit card (Visa, Mastercard, American Express). Payments will be automatically deducted on the monthly anniversary of signing up. PayPal is currently not accepted on our platform for subscription based services.
What if an update breaks my site?
The site is immediately rolled-back to the backup state taken prior to performing the update. The methods for this vary in some cases. From there, you’ll be notified of the issue. The majority of issues are addressed free of cost, however, custom plugins, issues introduced by users, or especially time-consuming issues may be billable. We will notify you before charging anything to your account.
What if my plugin is no longer supported?
The plugin is still monitored for issues as before. If no breaking changes or other issues are presented, it remains on the site. We frequently encounter plugins with a variety of issues; in such cases, the customer is notified of better (and up-to-date) alternatives.
How often do you run updates?
We will run standard updates once per month. If there is an important update to prevent security issues, we will address those right away. We often wait a week or two before implementing major updates so that all the bugs get ironed out first.
What is your cancellation policy?
You are free to cancel at any time. No contracts.
Do my hours rollover if unused?
Unfortunately not. Your development time must be used every month or you will forfeit your development time for that month. We advise making regular updates to your site and suggest you add images or testimonials if you have no other changes.
Do you offer a guarantee?
Yes we offer a 30 day money back guarantee on the monthly maintenance plans. If at any time you feel like you haven’t received the service you signed up for, you will get your money back. This only goes back 30 days. We do not offer refunds for prior month’s services.
What if my site is already broken? Can you fix it?
Yes we can. We will take a look and see whats wrong and do our best to give you an approximate estimate as to what needs to be done and how long it will take to fix it.
Only 30 minutes of SEO and Speed Optimization?
This is an incremental services. Every month we can work on one important element at a time. In time you will improve your site speed and SEO without a major up front investment. We also offer dedicated SEO packages should you wish to optimize your site quicker.
Monthly Maintenance

How Do I Get Started?

We will need to log into your website to perform an initial review. This allows us to identify any potential problems or conflicts so we can address these up front.

In some cases, websites that have been neglected for months, may require some major fixes before  they can be upgraded to the latest version of WordPress. These fixes may not be covered under the monthly maintenance plan allowance. In that case you will be informed of what is needed and an estimate for the work involved will be provided.

If you are not an existing client, you will be asked to provide us with administrator login credentials on your WordPress site.

If you have any questions still, please fill out the form below so we can get started.

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Maple Moon Web Design Inc

Maple Moon Web Design Inc: web design Port Perry, Durham Region, Oshawa, Whitby, Ajax, Clarington, Pickering, Toronto, GTA and globally including UK, USA, South Africa & Australia. Based in Port Perry, Ontario on Lake Scugog. Full services offered include website design, ecommerce, custom WordPress, WordPress themes, mobile websites and web and email hosting.